Overview: Atlas Elevators provided ongoing maintenance services for the escalators and elevators of a large shopping mall.Challenge: The client required 24/7 monitoring and rapid response for breakdowns to minimize disruptions to shopper flow.Solution: Deployed a team of maintenance experts equipped with digital monitoring tools for proactive issue detection and swift service.Outcome: Downtime has been reduced by 50%, and the elevators and escalators operate at peak efficiency, improving visitor satisfaction.